HoliYay FAQs.
HoliYay FAQs.
Your questions answered, from booking tips to partnership info.
Your questions answered, from booking tips to partnership info.
Why doesn’t HoliYay show ads or sponsored deals?
Because HoliYay is built around fairness and trust. We don’t sell ad space or paid placements, so results are based on relevance — not marketing spend.
What happens after I submit an enquiry?
Matched agents will review your request and respond with tailored options. You can compare, ask questions, and take your time choosing the right fit.
Do I have to book through HoliYay?
No. There’s no obligation to book. HoliYay simply gives you a better way to explore and compare holiday options with expert support.
Why doesn’t HoliYay show ads or sponsored deals?
Because HoliYay is built around fairness and trust. We don’t sell ad space or paid placements, so results are based on relevance — not marketing spend.
What happens after I submit an enquiry?
Matched agents will review your request and respond with tailored options. You can compare, ask questions, and take your time choosing the right fit.
Do I have to book through HoliYay?
No. There’s no obligation to book. HoliYay simply gives you a better way to explore and compare holiday options with expert support.
Why doesn’t HoliYay show ads or sponsored deals?
Because HoliYay is built around fairness and trust. We don’t sell ad space or paid placements, so results are based on relevance — not marketing spend.
What happens after I submit an enquiry?
Matched agents will review your request and respond with tailored options. You can compare, ask questions, and take your time choosing the right fit.
Do I have to book through HoliYay?
No. There’s no obligation to book. HoliYay simply gives you a better way to explore and compare holiday options with expert support.
Who do I book and pay?
You book and pay directly with the travel agent you choose. This means your contract, payment, and any protection (such as ATOL or ABTA) sit with them, just as they would if you contacted the agent yourself.
Are prices higher because I’m using HoliYay?
No. Agents do not pay to appear in your results, and HoliYay does not add any mark-ups. What you see is fair, transparent pricing — often with better value thanks to expert knowledge.
How many agents will contact me?
Only a small number of relevant agents will receive your enquiry. We focus on quality over quantity, so you get thoughtful, personalised responses — not a flood of messages.
Who do I book and pay?
You book and pay directly with the travel agent you choose. This means your contract, payment, and any protection (such as ATOL or ABTA) sit with them, just as they would if you contacted the agent yourself.
Are prices higher because I’m using HoliYay?
No. Agents do not pay to appear in your results, and HoliYay does not add any mark-ups. What you see is fair, transparent pricing — often with better value thanks to expert knowledge.
How many agents will contact me?
Only a small number of relevant agents will receive your enquiry. We focus on quality over quantity, so you get thoughtful, personalised responses — not a flood of messages.
Who do I book and pay?
You book and pay directly with the travel agent you choose. This means your contract, payment, and any protection (such as ATOL or ABTA) sit with them, just as they would if you contacted the agent yourself.
Are prices higher because I’m using HoliYay?
No. Agents do not pay to appear in your results, and HoliYay does not add any mark-ups. What you see is fair, transparent pricing — often with better value thanks to expert knowledge.
How many agents will contact me?
Only a small number of relevant agents will receive your enquiry. We focus on quality over quantity, so you get thoughtful, personalised responses — not a flood of messages.
Are the travel agents on HoliYay verified?
Yes. All agents on HoliYay are vetted before joining the platform. This helps ensure you’re dealing with established, professional travel experts you can trust.
Can I speak to an agent before booking?
Yes. You can message agents, ask questions, refine your plans, and speak directly before deciding who to book with. There’s no obligation to proceed until you’re ready.
What types of holidays can I plan on HoliYay?
HoliYay is ideal for everything from beach breaks and city escapes to family holidays, luxury travel, golf trips, ski holidays, and complex multi-centre itineraries.
Are the travel agents on HoliYay verified?
Yes. All agents on HoliYay are vetted before joining the platform. This helps ensure you’re dealing with established, professional travel experts you can trust.
Can I speak to an agent before booking?
Yes. You can message agents, ask questions, refine your plans, and speak directly before deciding who to book with. There’s no obligation to proceed until you’re ready.
What types of holidays can I plan on HoliYay?
HoliYay is ideal for everything from beach breaks and city escapes to family holidays, luxury travel, golf trips, ski holidays, and complex multi-centre itineraries.
Are the travel agents on HoliYay verified?
Yes. All agents on HoliYay are vetted before joining the platform. This helps ensure you’re dealing with established, professional travel experts you can trust.
Can I speak to an agent before booking?
Yes. You can message agents, ask questions, refine your plans, and speak directly before deciding who to book with. There’s no obligation to proceed until you’re ready.
What types of holidays can I plan on HoliYay?
HoliYay is ideal for everything from beach breaks and city escapes to family holidays, luxury travel, golf trips, ski holidays, and complex multi-centre itineraries.
How does HoliYay work?
Tell us what kind of holiday you’re looking for, and HoliYay matches your enquiry with a small number of trusted travel experts. You compare tailored options, chat directly with agents, and book the holiday that’s right for you — all in one place.
Is HoliYay free to use?
Yes. HoliYay is completely free for travellers. There are no platform fees, hidden charges, or mark-ups added by us.
Are the holiday options personalised?
Absolutely. Every enquiry is based on your preferences — dates, budget, travel style, and more. You’ll receive tailored suggestions from experienced travel professionals, not generic deals.
How does HoliYay work?
Tell us what kind of holiday you’re looking for, and HoliYay matches your enquiry with a small number of trusted travel experts. You compare tailored options, chat directly with agents, and book the holiday that’s right for you — all in one place.
Is HoliYay free to use?
Yes. HoliYay is completely free for travellers. There are no platform fees, hidden charges, or mark-ups added by us.
Are the holiday options personalised?
Absolutely. Every enquiry is based on your preferences — dates, budget, travel style, and more. You’ll receive tailored suggestions from experienced travel professionals, not generic deals.
How does HoliYay work?
Tell us what kind of holiday you’re looking for, and HoliYay matches your enquiry with a small number of trusted travel experts. You compare tailored options, chat directly with agents, and book the holiday that’s right for you — all in one place.
Is HoliYay free to use?
Yes. HoliYay is completely free for travellers. There are no platform fees, hidden charges, or mark-ups added by us.
Are the holiday options personalised?
Absolutely. Every enquiry is based on your preferences — dates, budget, travel style, and more. You’ll receive tailored suggestions from experienced travel professionals, not generic deals.